Shareef Mahdavi
Patient Experience Strategist & Author -OR- Founder, PX Movement | Author, Beyond Bedside Manner
Today's guest has spent three decades helping the medical industry understand something it keeps overlooking: that the patient experience isn't a soft metric — it's a business driver.
Shareef Mahdavi led the U.S. commercial launch of LASIK and has guided more than 60 medical product launches across ophthalmology, aesthetics, and dental markets. He's one of the first ten professionals worldwide certified as an Expert in the Experience Economy, the author of Beyond Bedside Manner, and the creator of PX90, a practice transformation program built around a simple premise: when patients feel genuinely cared for, everything else gets easier.
That premise, it turns out, applies just as much to clinical trials as it does to private practice. Today we're going to explore what patient experience principles look like inside a trial environment — where retention, compliance, and data quality all depend on how enrolled patients feel about the process they've agreed to go through.
Please welcome Shareef Mahdavi.
Shareef Mahdavi, Founder at PX Movement
Shareef Mahdavi joins the podcast to discuss how patient experience directly impacts practice growth, referrals, and retention. He shares the strategies that helped transform Laser Eye Center of Silicon Valley by improving ho...